National Aussie Network

Internet Dropouts & NBN Connectivity Issues?

National Aussie Network provides expert on-site diagnostics for unstable connections and slow speeds. As independent specialists, we identify and resolve internal network faults that your ISP often overlooks. Get a stable, reliable connection today.

Disclaimer

National Aussie Network is a private, independent contracting service operated by [Jessop Jay Alan] (ABN: [63 516 907 947]). We specialise in on-site diagnostics and internal network repairs. We are not affiliated with, authorised by, or an agent of NBN Co, iiNet, Optus, or any other Internet Service Provider. National Aussie Network is a private entity and does not represent NBN Co or any telecommunications carrier. For official network outages or billing, please contact your ISP directly. If I cannot diagnose the technical cause of your internet issue, you pay nothing. No Fix, No Fee.

Why Choose National Aussie Network?

Expert Dropout & NBN Fault Finding

Stop dealing with intermittent connections. I use professional diagnostic tools to trace the exact cause of your NBN dropouts, whether it’s a line sync issue, a faulty port, or internal interference.

Slow Internet & Speed Optimization

If you aren’t getting the speeds you pay for, I can help. I analyze your entire network path to identify bottlenecks, optimize your Modem settings, and ensure your hardware is capable of handling your plan’s full capacity.

Professional Modem & Router Setup

Modem issues are the #1 cause of home network failure. I provide full configuration for all major brands, ensuring your Gateway/Modem is updated, secure, and positioned for the best possible Wi-Fi coverage across your premises.

Our Professional Services

Independent On-Site Technical Support & Network Diagnostics

NBN Fault Diagnostics & Repair

Is your NBN light flashing or dropping out? I provide on-site testing to identify if the issue is within your internal wiring, a faulty wall socket, or a configuration error.

Focus: NBN Dropouts, Sync Issues, and Connection Stability.

Slow Internet Optimisation

If your speed tests are consistently low, the problem is often internal. I perform a full network audit to find bottlenecks in your hardware or setup that are slowing you down.

Focus: Speed Testing, Latency (Ping) Reduction, and Bandwidth Optimization.

Modem & Router Configuration

Setting up a new modem or switching providers? I provide professional configuration for all major Australian hardware (Telstra, Optus, TPG, BYO Routers) to ensure your security and performance are maximized.

Focus: Gateway Setup, Firmware Updates, and Secure Configuration.

Wi-Fi Coverage & Dead-Zone Fixes

Internet issues aren’t always the line—sometimes it’s the Wi-Fi. I specialise in wireless site surveys to eliminate dead zones and ensure a strong signal in every room of your home or office.

Focus: Mesh Systems, Wi-Fi Range Extenders, and Interference Management.

Finally, a stable connection!

My NBN was dropping out every hour. My provider kept telling me nothing was wrong. The technician from National Aussie Network came out, did a full diagnostic, and found a fault in my internal setup. It’s been perfect ever since. Highly recommend for anyone with dropout issues

– Nysa Hailey

We were struggling with slow net for months. National Aussie Network provided a detailed signal report that proved the issue was on the street. I gave that report to my ISP, and they finally sent a team to fix the line. I couldn’t have done it without this expert evidence.

– Alex P.

Frequently Asked Questions

Yes. Dropouts are usually caused by internal interference, poor quality cabling (like old bridge taps), or hardware configuration errors. I perform a full on-site signal diagnostic to isolate the exact cause and stabilize your connection.

Yes. This is often a “Dead Zone” issue. I specialise in Wi-Fi heat-mapping and mesh system installations. I can optimise your router placement or install high-performance access points to ensure full-speed coverage in every corner of your home or office.

If my diagnostics prove the fault is outside your property (on the ISP/NBN side), I provide you with a Technical Evidence Report. You can provide this to your provider to prove the issue isn’t in your home, which usually fast-tracks their repair process.

Yes. I provide professional setup and optimization for all major Australian hardware.